Diagnosing hardware and software issues at the client’s home or remotely via remote access to the computer.
Assisting in resolving software issues (physically or remotely), and providing recommendations for hardware problem resolutions.
Replacing hard drives or memory slots at the client’s home.
If your computer won’t start and you cannot access the operating system.
If you are experiencing operating system issues such as error windows, slow performance, internet browsing issues, and more.
If you need assistance with data recovery or if your hard drive is malfunctioning.
If you need help operating the computer, such as guidance, assistance with backups, changing settings, installing a printer or scanner, etc.
If you need to replace a hard drive or memory and are hesitant to do it yourself or are having trouble with the installation.
If you have issues with a private internet router or home server and need help with settings.
If you have a streamer connected to the TV and need help with settings.
Remote computer troubleshooting or guidance (up to 30 minutes) will cost you 70 ILS.
On-site computer troubleshooting in the Petah Tikva area and surroundings (excluding spare parts cost) will cost 200 ILS.
In the rest of the Gush Dan area, the cost is 350 ILS.
In other areas of the country, only remote service is available, with no on-site service.
In any case, we recommend checking the pricing page on the website for updated rates.
Contact us using the form at the bottom of this page, or through the contact page on the website.
Let us know what’s not working (e.g., computer won’t start, won’t boot, connection issues, etc.).
We will review your request and get back to you to schedule a home visit or remote assistance.
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